These terms apply when you use the Cloudline Sleep website or place an order. By using the store, you agree to provide accurate information and use the website lawfully.
Products and pricing
We work to present accurate product descriptions, images, options and prices. Colours and appearance can vary by screen. We may correct errors, update information or cancel an order affected by an obvious pricing or availability mistake.
Orders
An order is not accepted until payment is authorized and the order is confirmed. We may limit quantities or cancel orders where necessary for availability, fraud prevention or legal compliance.
Pickup and delivery
Customers are responsible for providing accurate contact and access information and for ensuring that products fit through doors, hallways, stairways and vehicles. Dates and times are estimates unless expressly confirmed otherwise.
Returns
Returns and refunds are governed by our Returns & Refunds page and applicable law.
Liability
To the extent permitted by law, Cloudline Sleep is not responsible for indirect losses arising from use of the website or delays outside our reasonable control. Nothing in these terms excludes rights or remedies that cannot legally be excluded.
Changes
We may update these terms as our store and services evolve. The version posted on the website applies from its publication date.